Best Western Melbourne City Hotel

I had a great experience staying at this hotel. The location was fantastic, right in the heart of the city and just a few steps away from the Melbourne convention center and South Cross Station. It was so convenient, especially since the hotel is located in the free tram zone. The staff were friendly and went above and beyond to assist me with any queries or requests. The room was well-equipped with everything I needed, including a very comfortable bed and enough space for my suitcases. The basic amenities provided were sufficient for my stay and I appreciated the attention to detail. The prices were also reasonable, offering good value for money.

All in all, everything was fine and there's nothing significant that I believe could be improved upon.

This hotel is a great find for anyone looking for affordable accommodation in a convenient location. The value for money is excellent, especially considering the prices of other hotels in the area. It's located just 100 meters from Southern Cross Station, making it incredibly easy to travel to and from the airport using the SkyBus shuttles. Additionally, being in the city center and near the Melbourne Convention Center, it's an ideal choice for business travelers. The attention to detail in the rooms is impressive, with options ranging from small rooms with larger bathrooms to larger rooms with slightly smaller bathrooms. Some rooms even have balconies, adding a nice touch. The basic amenities, such as flat-screen TVs, air conditioning, and tea/coffee facilities, ensure a comfortable stay. And lastly, the hotel is situated in the free tram zone, allowing guests to explore the city with ease.

No major issues - everything was fine.

The location was perfect for those wanting to be close to the beach. The 24-hour check-in option was convenient, and the staff were friendly and helpful. The bed was comfortable and the room size was just right for a solo traveler.

Felt right at home, no complaints.

I recently stayed at Best Western in Melbourne for a few nights with my furry friend. The room was incredibly comfortable and the cleaning staff kept it in great condition. The reception staff were friendly and helpful, making my stay even more enjoyable. I loved that I could bring my dog, especially on short notice. The location was perfect, close to the airport and various tram routes, making it easy to get around the city. The courtyard was a lovely place to relax, and overall, it was a great experience.

I can definitely recommend this hotel.

The staff at this hotel are wonderful and very helpful with transportation needs. The location is convenient, close to the station and all public transport. The shoebox room, although small, was comfortable and had sufficient storage space. Cleanliness was top-notch, and we appreciated the shelves above the beds for keeping things tidy.

We felt so welcome at Best Western Melbourne City, no complaints at all.

We had an excellent stay in this hotel. The cleanliness was outstanding, and we found the hotel facilities to be great. The location was perfect; it was close to everything we needed in this city, including the CBD's main attractions. The transportation was very convenient, as the hotel was really near to public transport, making it easy for us to travel to the Melbourne Convention Centre. Also, the breakfast was fantastic, and the staff was helpful and friendly throughout our stay.

Everything was fantastic.

The hotel's location was fantastic, right in the heart of the city. It was so convenient to have everything within walking distance, including the free tram stop and major attractions. the staff were also amazing, allowing me to check-in early and store my baggage before and after my stay. This level of flexibility and helpfulness really made a difference.

One downside was the arrangement of the bed, which made it difficult to access the fridge. It was a minor inconvenience, but still something to consider.

The hotel is conveniently located close to Skybus, making it a great choice for those arriving late or leaving early for the airport. It is also surrounded by a variety of restaurants and shops, providing plenty of options for dining and shopping. Additionally, the hotel is near a train station, making it easy to explore the city. The staff at the hotel is friendly and helpful, ensuring a pleasant stay.

Some guests mentioned that the bathroom in the hotel is quite small, which may be uncomfortable for those who prefer more spacious shower areas.

The location of Best Western was absolutely perfect for my needs. The room was cozy but suited my needs perfectly. I was impressed by the water pressure in the shower! I had a lovely stay and would recommend this hotel to others.

Modern, nicely furnished rooms with comfortable beds and friendly staff. Convenient location in the heart of the city with good facilities and cleanliness. Breakfast was as expected for a continental style. Quick check-in by courteous staff. Enjoyed the European style breakfast option.

Our stay was amazing! The location was perfect for us with easy access to public transport and attractions. The staff were friendly, always helpful with giving directions and explaining how to get around. Our room was cozy and comfortable, with all the basic amenities and great view. The bathroom was small, but functional and clean. We loved the delicious breakfast and appreciated the convenient parking facility. we had a fantastic experience at this hotel.

The elevators were a bit slow, but it didn't affect our stay in the slightest.

Comfy bed. Friendly staff. Convenient location. Good value deal. 24/7 reception. Free TV and WiFi. Fridge in room. Large bath towel

Optimal position, polite staff, comfy room, phone charger provided, convenient from train station.

Nothing that I didn't like.

Convenient location near Southern Cross Station. Well-designed twin room with ample storage. Clean, modern, and comfortable. Friendly and helpful staff.

Excellent service and a comfortable stay at Best Western. The room was clean and had everything I needed. The location near Spencer ST Train Station was a huge bonus for my early flight. I highly recommend this hotel.